What is Catches.io?
Catches.io brings expiring-domain research, backorder requests, auctions, and account tracking into one workflow.
How does domain catching work?
A backorder requests an attempt to acquire an eligible domain when it becomes available. Expiration is not immediate availability, and no request guarantees acquisition.
Where should I start?
Search the expiring-domain list, review the domain status and displayed action, then read the backorder process and pricing information before acting.
Does Catches.io publish a catch success rate?
No universal success rate is promised. Outcomes depend on availability, registry timing, the acquisition route, and competition.
How do I create an account?
Use Sign Up, verify your email address, and complete any required profile steps. Product actions remain connected to your authenticated account.
Which payment methods can I use?
Use the payment methods currently offered in your account or checkout. Availability can vary, so do not send card details or authentication codes to support.
When is payment due?
For backorders, you only pay if we successfully catch the domain for you. Prices start at $25, including one year of registration. If we don’t catch it, you pay nothing. If the caught domain goes to auction, only the winner is charged.
Where can I review refund terms?
Review the applicable Terms and the terms shown when you act. Contact support before confirming a request if you need clarification about payment or refunds.
How is an acquired domain delivered?
Delivery and custody steps can depend on the registrar, provider, and acquisition route. Follow the instructions attached to the specific successful outcome.
What registration period is included?
A successfully caught backorder includes one year of registration. Review the listing for other acquisition routes and your account for future renewal pricing.
When can I transfer an acquired domain?
Transfer timing depends on the registrar and applicable transfer restrictions. Review the instructions for the acquired domain before planning a transfer.
How do I place a backorder?
Search for the domain, open its detail page, and review the status, price, deadline, and eligible action. Sign in before confirming a request.
Does a backorder reserve the domain?
No. It requests an acquisition attempt and does not reserve the name or guarantee ownership.
Can I cancel a backorder?
Cancellation depends on the request status, deadline, and applicable provider rules. Review the account action available for that request or contact support.
How will I know the outcome?
Track the request in your account and review any operational notices associated with it. Do not treat a queued or pending request as a successful acquisition.
Why can a domain move to auction?
A domain can enter an auction when its acquisition route and competing interest require bidding. The listing should identify the applicable auction.
Who can participate in an auction?
Eligibility can differ by auction type. Review the individual listing and sign-in requirements rather than assuming every auction is public.
What should I check before bidding?
Review the current minimum bid, closing time, eligibility, and payment information shown for the domain. Set a budget and review the listing’s bid terms before you act.
What happens after an auction ends?
When a caught backorder goes to auction, only the winner is charged the final auction price; other participants pay nothing. Follow the final result and account instructions for delivery.
Where can I review charges and account activity?
Sign in to review the payment and activity records available for your account. Contact support with the relevant domain or reference if something is unclear.
Can support take my payment details?
Never send passwords, full payment-card details, authentication codes, or API keys through a support message.
Does an appraisal determine what I will pay?
No. An appraisal is a research estimate, not a realized sale price or a promise of value. Use the listing, quote, and auction rules for the relevant amount.
Where can I manage privacy settings?
Authenticated privacy controls are available in the Privacy Dashboard. The public Privacy Policy explains the broader data practices and contact path.
Can I opt out of marketing messages?
Use the unsubscribe link or available privacy settings for optional marketing. Operational account messages may still be needed to provide the service.
How do I request help with my data?
Use the contact page and describe the request without sending passwords, payment-card details, or authentication codes.
How do I narrow the expiring-domain list?
Start with a domain or keyword, then use the filters offered on the page. Review each result individually because list status does not mean immediate availability.
What do appraisal and search metrics mean?
Treat them as research inputs, not guarantees of traffic, resale value, legal safety, or acquisition success.
Which browsers are supported?
Use a current version of a modern browser. If a problem persists, include the browser and page details in a support request.
What should I include in a technical support request?
Include the affected page, domain or reference, what you expected, and what happened. Redact passwords, payment details, API keys, and authentication codes from screenshots.